Privacy Policy

This policy explains what personal information [PLACEHOLDER: registered business/seller name] (trading as unsaturated.shop) collects when you use this site or place an order, why we collect it, and how you can reach us. We only collect what we need to take and fulfil your order and to understand how our content performs.

What we collect

• Order details — your name, delivery address, email and order contents, so we can process and post your order and email you a tracking link.
• Payment information — payments are handled by Stripe on their secure checkout. We never see or store your full card number; we receive only a confirmation that payment succeeded.
• Analytics & advertising — with your consent, we use the TikTok Pixel to measure page views and purchases so we can see how our TikTok content performs. This may set cookies and share limited event data with TikTok. No analytics load until you accept, and you can decline without affecting your ability to shop.
• Embedded TikTok videos — some pages embed videos hosted by TikTok. When an embed loads, TikTok receives your IP address and may set its own cookies, the same as visiting TikTok directly. This happens whether or not you accept analytics, so if you'd rather avoid it, don't scroll to or interact with the embedded videos.
• Basic technical data — standard server and security logs (such as IP address and browser type) needed to run the site.

Who we share it with

• Stripe — to process your payment securely.
• Delivery services — the courier/postal service that delivers your order.
• TikTok — analytics event data only if you accept analytics, plus the connection data described above whenever an embedded TikTok video loads.

We don't sell your personal information. Stripe and TikTok are third parties with their own privacy policies.

Cookies & tracking

Essential cookies keep the site working. Analytics/advertising cookies load only if you accept them in our consent banner. You can change your choice at any time by clearing this site's data in your browser.

How long we keep it

We keep order and payment records for as long as we're required to under Australian tax and consumer-law record-keeping rules, then delete them. Analytics event data is held by TikTok under their own retention rules.

Your choices

You can ask us to access or correct the personal information we hold about you, or ask a question about this policy, by emailing management@venaliciumau.com.

Contact

[PLACEHOLDER: registered business/seller name] · ABN [PLACEHOLDER: ABN] · management@venaliciumau.com
[PLACEHOLDER: business postal address for returns & enquiries]

See also our Terms and Returns & Refunds.